Calwell Luce diTrapano PLLC ("CLD") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of this website, located at https://www.cldlaw.com ("Site"), as well as all related websites, including our subdomains, and in connection with our customer, vendor, and partner relationships. We tried to ensure that our Privacy Policy contains the proper language, is easy to understand, and communicates clearly any instances of Personal Information collection.
CLD is committed to our users' rights to privacy. We promise to share transparently all aspects of how CLD's Site works regarding privacy, terms, and Personal Information, and we are in full support of efforts to ensure your protection online.
Our Privacy Policy contains mentions of the few instances where Personal Information is collected. Typically, this will include information you submit to us via contact forms or live chat. However, be aware that by using our Site, you consent to the collection and use of your Personal Information as described in this Privacy Policy. This Privacy Policy also informs you about your rights and choices with respect to your Personal Information and how you may reach us to update your contact information or get answers to questions you may have about our privacy practices.
The following is a collection of information and resources to help answer questions you may have about your experience with the CLD Site. We are grateful for your interest and proud to have you as a part of our community!
Click on the links below for more details.
For the purpose of this Privacy Policy, "Personal Information" means any information relating to an identified or identifiable individual. Overall, we aim for privacy by default: If data collection is not integral to the way our Site works, then we will not collect it. You may see a few banners or forms requesting consent for us to collect Personal Information for tracking or other purposes. We do not deem this information necessary to provide our services to you, and we choose not to engage in activities and strategies that make this data relevant. We obtain Personal Information relating to you from various sources described below.
The following types of Personal Information may be collected, stored, and used:
Note: Metadata is a set of data that describes and gives information about other data.
We use standard tracking technologies, such as Facebook and Google Analytics, to understand how users interact with our Site and to improve our services. These technologies may collect information such as your IP address, browser type, and pages visited. For more details on how these third parties handle your data, please refer to their respective privacy policies.
Live Chat / Facebook Messenger. We are given all information you provide through the Live Chat software integrated with our Site and with Facebook Messenger on our Facebook page. This information is entered into our intake and case management systems. This helps us provide services to you. For questions or concerns about the policies of these platforms, please consult these third-party's data collection, use, and disclosure policies. Our live chat service is provided by NGage, which has its own privacy policy. You can review NGage’s privacy policy at https://www.internetbrands.com/privacy/privacy-main.
Contact Forms. Any information you submit in the contact forms on our Site will be collected and entered into either our intake and/or case management systems to help us provide services to you. If you wish CLD to review a potential legal claim on your behalf, please fill out the short form on our contact page here. When you submit information through our contact form, you will be asked to check a box indicating your acceptance of this Privacy Policy.
Social Media. Please remember that any information you send us publicly through social media (e.g., posts, comments, and mentions) is viewable by anyone. To protect your privacy, please do not send us Personal Information through any public forums. Instead, if you wish for CLD to review a potential legal claim on your behalf, please fill out the short form on our contact page here.
Other. We may also collect your contact details when you provide them in the context of our customer, vendor, and partner relationships.
Do Not Track. We do not process or respond to web browsers' "do not track" signals or other similar transmissions that indicate a request to disable online tracking of users.
Third-Party Web Beacons and Third-Party Buttons. We may display third-party content on our Site, including third-party advertising. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of the third-party content on the Site. Additionally, we may implement third-party buttons, such as Facebook "share" buttons, that may function as web beacons, even when you do not interact with the button. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by CLD. Please consult such third-party's data collection, use, and disclosure policies for more information.
Cookies. Like many websites, we also use "cookie" technology to collect additional website usage data and to improve the Site and our services. A cookie is a small data file that we transfer to your computer's hard disk. A session cookie enables certain features of the Site and our services and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies may be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. CLD may use both session cookies and persistent cookies to better understand how you interact with the Site, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our services.
We may also automatically record certain information from your device by using various types of technology, including "clear gifs" or "web beacons." This automatically collected information may include your IP address or other device address or identification, web browser and/or device type, the web pages or sites that you visit just before or just after you use our Site, the pages or other content you view or otherwise interact with on our Site, and the dates and times that you visit, access, or use our Site. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law.
You may instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
We do not collect Personal Information with our cookies, but we do want to acknowledge the use of cookie technology on our Site.
Links to Other Websites. Our Site contains links to other websites. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with such third party. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit Personal Information from you. Other sites follow different rules regarding the use or disclosure of the Personal Information you submit to them. We are not responsible for the content, privacy and security practices, or policies of third-party sites or services to which links or access are provided through our Site. We encourage you to read the privacy policies or statements of the other websites you visit.
Personal Information of Other People. Before you disclose to us the Personal Information of another person, you must obtain that person's consent to both the disclosure and the processing of that Personal Information in accordance with this Privacy Policy.
We may use the Personal Information we obtain about you to:
If you are located in the European Economic Area, we may process your Personal Information for the above purposes when:
The European Union's General Data Protection Regulations (GDPR) took effect May 25, 2018, and CLD is fully behind the spirit of these regulations for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store Personal Information.
We may disclose the Personal Information we collect about you as described below or otherwise disclosed to you herein at the time the data is collected.
Service Providers. We engage certain trusted third parties to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging, performance monitoring, customer relationship, database storage and management, and direct marketing campaigns. We may share your Personal Information with these third parties, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the Personal Information they process on our behalf.
Compliance with Laws and Law Enforcement. CLD cooperates with government and law enforcement officials or private parties to enforce and comply with the law. To the extent permitted under applicable law, we may disclose any information about you to government or law enforcement officials or private parties that we believe is necessary or appropriate to investigate, respond to, and defend against claims, for legal process (including subpoenas), to protect the property and rights of CLD or a third party, to protect CLD against liability, for the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, to protect the security or integrity of our Site and any equipment used to make the Site available, or to comply with the law.
Business Transfers. CLD may sell, transfer, or otherwise share some or all its assets, including Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction, or in the event of insolvency or bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity's planned processing of your Personal Information differs materially from that set forth in this Privacy Policy.
Other Third Parties. We may share Personal Information with our affiliates and business partners to whom it is reasonably necessary or desirable for us to disclose your data for the purposes described in this Privacy Policy. We may also make certain non-Personal Information available to third parties for various purposes, including for business or marketing purposes or to assist third parties in understanding our customers' interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and functionality. Except as provided in this Privacy Policy, we will not provide your Personal Information to third parties. We will not, without your express consent, supply your Personal Information to any third party for their or any other third party's direct marketing.
Internally. We may disclose your Personal Information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set forth in this Privacy Policy.
We may disclose your Personal Information to any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this Privacy Policy.
CLD is very concerned about safeguarding the confidentiality of your Personal Information. We employ administrative and electronic measures designed to appropriately protect your Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security.
If you provide data that is unencrypted, you assume the risk of potential harm caused by any breach of the unencrypted data. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted, electronically stored Personal Information to you via email or conspicuous posting on our Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system, and (iii) any other disclosures that may be required under applicable law.
We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law, and the statute of limitations.
If you decide at any time that you no longer wish to receive marketing communications from us, please follow the unsubscribe instructions provided in any of the communications.
You may also opt out from receiving non-marketing commercial communications from us by filling out the short form on our contact page here.
Please be aware that, even if you opt out from receiving non-marketing commercial communications from us, you may continue to receive administrative communications from us when necessary.
In certain jurisdictions, you have the right to request access to and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. At any time, you may request your Personal Information to be exported and sent to you for review. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.
If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
To ask us to remove your information from our mailing lists or submit a request to exercise your rights under applicable law, please contact us through one of the options listed in the "How to Contact Us" section below.
A user has the right to request that all their Personal Information be deleted. A user may request access to a copy of the Personal Information we have collected on the user issuing the request. If a user asks to change their Personal Information, we will update it in our system.
Users who wish to exercise their right to have their Personal Information deleted, request portability, or make a modification may contact us at any time here.
You may instruct us to provide you with, to transfer, or to delete any Personal Information we hold about you, provided that such information will be subject to:
We may withhold Personal Information that you request to the extent permitted by law.
In practice, you will usually either expressly agree in advance to our use of your Personal Information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your Personal Information for marketing and non-marketing purposes.
CLD is based in the United States. Personal Information that we collect may be transferred to, and stored at, any of our affiliates, partners, or service providers which may be inside or outside the European Economic Area ("EEA") and Switzerland. By submitting your Personal Information, you agree to such transfers. Your Personal Information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. When we transfer or disclose your Personal Information to other countries, we will protect that information as described in this Privacy Policy.
Our Site is not directed to persons under eighteen (18) years of age. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us here. We do not knowingly collect Personal Information from children under eighteen (18) years of age. If we become aware that a child under eighteen (18) years of age has provided us with Personal Information without appropriate consent, we will delete such information from our files.
This Privacy Policy may be updated from time to time for any reason; each version will apply to Personal Information collected while it was in place. We will notify you of any modifications to our Privacy Policy by posting the new Privacy Policy on our Site and indicating the date of the latest revision. You are advised to consult this Privacy Policy regularly for any changes.
In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address after such material changes are made. Your continued use of the Site after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.
CLD is the entity responsible for the processing of your Personal Information. If you have any questions or comments regarding this Privacy Policy, or if you would like to exercise your rights to your Personal Information, please fill out the short form on our contact page here, or you may write to us at:
Calwell
Luce diTrapano PLLC
ATTN: Practice Manager
500 Randolph Street
Charleston, WV 25302
This Privacy Policy is effective as of April 16, 2025.